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Purchased after March 12th 2019?
Purchased before March 12th 2019 ?
We have updated our store system since that date and need to find you in our old store database. Please follow these steps:
1. Please check first that you do not have a downloaded copy of your purchased pack saved on your hard drive/computer.
2. If not, please contact us via the link below with the following information:
– Your purchase username (in the email you received after purchase)
– The email you used for your account at the time of purchase
– Date of purchase
– What you purchased
Please send us this information via our contact page here, and we’ll get you access to your materials again as soon as possible, many thanks.