Help and Contact

Please kindly read the following before contacting us.

Our support staff will deal with purchase problems such as worksheet download issues, account login problems, or refund requests.

Before you email us: Please read the Notes in Spanish FAQs, it is the quickest way to get an answer right now to almost any Notes in Spanish audio, learning or store related question.

Please note:

We don’t take guest posts, advertising, or requests to promote products, books, websites, services, or blog posts.

If you still have purchase or product download problems that are not solved in our FAQ, you can email us via the form on this page here. BUT:

PLEASE NOTE: OUR SUPPORT STAFF WILL BE AWAY FROM JULY 18TH TO AUGUST 11TH, DUE TO THE SUMMER HOLIDAYS – DURING THIS TIME SUPPORT EMAILS WILL ONLY BE CHECKED ONCE A WEEK, USUALLY ON WEDNESDAY – BUT WE ALWAYS GET BACK TO YOU, DON’T WORRY! THANKS FOR YOUR UNDERSTANDING – WE ARE A VERY SMALL COMPANY AND ONCE OR TWICE A YEAR WE BELIEVE IT’S IMPORTANT FOR PEOPLE TO TAKE A BREAK.

During this period, the best bet is to consult our FAQ first, and then email us via the form on this page here. We’ll reply as soon as we can. Happy Holidays!