Help and Contact

PLEASE NOTE: OUR SUPPORT STAFF WILL BE AWAY FROM AUGUST 10TH TO AUGUST 30TH, DUE TO THE SUMMER HOLIDAYS – DURING THIS TIME WE ARE UNABLE TO REPLY TO SUPPORT EMAILS EVERY DAY, AND WILL LOG IN ONCE OR TWICE A WEEK TO ANSWER MESSAGES – BUT YOUR MESSAGE WILL BE STORED SAFELY AND WE WILL GET BACK TO YOU AS SOON AS POSSIBLE, DON’T WORRY! THANKS FOR YOUR UNDERSTANDING – WE ARE A VERY SMALL COMPANY AND ONCE OR TWICE A YEAR WE BELIEVE IT’S IMPORTANT FOR ALL OF US TO TAKE A BREAK.

During this period, the best bet is to consult our FAQ first, and then email us via the form on this page here. We’ll reply as soon as we can. Happy Holidays!

Please kindly read the following before contacting us.

Our support staff will deal with purchase problems such as worksheet download issues, account login problems, or refund requests.

Before you email us: Please read the Notes in Spanish FAQs, it is the quickest way to get an answer right now to almost any Notes in Spanish audio, learning or store related question.

Please note:

We are unable to take guest posts, advertising, or requests to promote any Spanish learning Apps, products, books, websites, services, or blog posts.

If you still have purchase or product download problems that are not solved in our FAQ, you can email us via the form on this page here.